1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 6025051813
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone, and you'll be logged in instantly. This process allows for passwordless login using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP option to become active. If you don't receive the OTP within the given time frame, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the funds you have earned through gaming. The earned funds can then be withdrawn once you meet this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This information is necessary for a successful registration process. Your cooperation in providing accurate and up-to-date details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, occasional payment delays may require users to wait for up to 24 hours. This delay can sometimes impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings from using the bonus amount can be withdrawn. This means you can cash out the money earned from playing games, just not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
At 1win app, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. From the moment you join our community, you'll be treated to an unparalleled entertainment experience, complete with exceptional rewards and thrilling gameplay adventures at your fingertips.
Our platform provides a secure and uninterrupted gaming environment, allowing you to fully immerse yourself in the action without any distractions. We understand the importance of a seamless and hassle-free experience, which is why we offer a range of deposit and withdrawal methods to suit your preferences. Our deposit options include credit and debit cards, electronic wallets, and bank transfers, ensuring that your transactions are quick, easy, and convenient. This means you can focus on what matters most - enjoying your gaming experience - without worrying about the logistics of making a deposit or withdrawing your winnings. Our commitment to security and convenience means that you can play with confidence, knowing that your transactions are protected by state-of-the-art encryption and secure servers. Our team is dedicated to providing exceptional customer service, so if you have any questions or concerns, you'll always have someone to turn to. At our platform, we're dedicated to creating a gaming environment that's both fun and hassle-free. With our range of deposit and withdrawal options, you can play whenever and wherever you want, knowing that your transactions are secure and convenient.